AbsoJob Academy
Customer Support & BPO Readiness
A four-week runway into voice and chat process roles — accent neutralisation, call handling, CRM basics and the versant-style tests hiring teams use.
4.4(5.2K ratings) 38.7K learners 4 weeks · 20 hours Hindi + English
What you will be able to do
- Handle inbound and outbound calls to script and beyond
- Clear versant and typing screening rounds
- Use a ticketing CRM and log dispositions correctly
- Manage irate customers and escalations
Curriculum
4 modules · 34 lessons · 20 hours
- Neutral accent
- Pace & clarity
- Listening drills
Skills you will gain
Tap a skill to see the jobs currently hiring for it.
Your instructor
Rohan Pillai
Operations Manager, ex-Concentrix
9 years of industry experience. Teaches the self-paced batch and reviews every capstone submission personally.
